GAP is a brand that, while widely known, has lost its relevance and cultural cachet. What once was a pillar style and youth throughout the 90s and 00s has become forgetful and uncool in recent years, particularly following an unsavoury partnership with Ye, the artist formerly known as Kanye West. Given the seemingly downward spiral…
February 27th, 2024. 11:59 PM GMT Engaging content is a key component to loyalty at direct-to-consumer brand American Girl April Berthene – Digital Commerce 360 What is ECRM? Simply put, eCRM in the digital marketing realm stands for Electronic Consumer Relationship Management. This ideology transforms traditional consumer relationship management, which targets brand-centric conversations, into consumer-centric…
Have you ever clicked on a website and immediately been greeted with a chat bot? In the digital world of today, chatbots had emerged as both an ally and and adversary for digital marketing strategies and as a player within providing the customer experience. This blog looks at what chatbots are, whether they are a…